Rafael notices his research and development teammates are not getting along due to differences in work style.He suggests they participate in a 2-hr workshop on personality profiles and communication skills.Rafael is applying which type of leadership action?

A) external environmental
B) internal relational
C) internal task
D) external conflict

Personality Profiles

Comprehensive descriptions of an individual's characteristics, traits, and tendencies, often used in psychological assessments.

Communication Skills

The ability to convey or share ideas effectively through verbal, non-verbal, written, and digital means.

Leadership Action

Actions taken by someone in a leadership position to guide, direct, or influence others.