Asked by Kevin Kamtapersaud on Aug 01, 2024
Verified
Readers receiving routine replies are generally interested in what you have to say,so the direct approach will work best with these types of messages.
Routine Replies
Standardized responses used to answer common or frequently asked questions in business or customer service settings.
Direct Approach
The direct approach in communication involves straightforwardly presenting the main point or purpose at the beginning, often used in clear and urgent situations.
- Understand the effectiveness of direct and indirect communication approaches in business messages.
Verified Answer
ZK
Zybrea KnightAug 03, 2024
Final Answer :
True
Explanation :
Readers who receive routine replies are typically looking for clear and concise communication. Directness could be ideal in this situation.
Learning Objectives
- Understand the effectiveness of direct and indirect communication approaches in business messages.
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