Refer to Harriet and Ben. Ben's argument that most people prefer to be directed would be classified by McGregor as which of these?

A) Ineffective
B) Theory Y
C) Theory Z
D) Excellence in management
E) Theory X

Theory X

A management concept that assumes employees are inherently lazy and will avoid work if they can, suggesting the need for strict supervision and control.

Self-direction

The ability to set a course or take action independently, often related to personal or professional goal setting and achievement.

Theory Y

Theory Y is a management style that assumes employees are inherently motivated and enthusiastic about their work, promoting a participative decision-making process.