Asked by Nicholas Jacobs on May 21, 2024
Verified
Refer to Laurence Peters. The first area you choose to address is listening as this is the communication skill that frequently gets overlooked in training. Which of these is not a practical tip for effective listening?
A) Tolerate silence
B) Summarize
C) Ask simple yes-or-no questions
D) Show emotions to demonstrate you are an effective listener
E) Paraphrase
Effective Listening
The skill of attentively hearing and understanding what someone else is communicating, critically assessing, and responding thoughtfully.
Communication Skill
Communication skill encompasses the ability to effectively convey and receive information, ideas, and emotions through verbal, non-verbal, written, and digital means.
Training
The act of providing individuals with the knowledge and skills needed to perform specific tasks or jobs effectively.
- Recognize the importance and techniques of active listening in communication.
Verified Answer
Learning Objectives
- Recognize the importance and techniques of active listening in communication.
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