Asked by Haddon Barrett on May 28, 2024
Verified
Robert often loses his temper and swears at work. It sounds like Robert has a(n) ________.
A) problem with assertiveness
B) problem with shyness
C) grievance problem
D) anger management problem
Anger Management
The practice of recognizing signs of anger and learning coping strategies to deal with it effectively.
Loses Temper
Exhibiting a sudden outburst of anger or irritation, often in a manner that is uncontrolled or disproportionate to the situation.
Assertiveness
The quality of being self-assured and confident without being aggressive, in order to express one's opinions and desires effectively.
- Describe the characteristics and management of difficult people in the workplace.
- Acknowledge the contribution of cognitive and emotional intelligence in the management of work-related relationships.
Verified Answer
Learning Objectives
- Describe the characteristics and management of difficult people in the workplace.
- Acknowledge the contribution of cognitive and emotional intelligence in the management of work-related relationships.
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