Asked by Krystin Clark on May 09, 2024
Verified
Sam and Woody are both bartenders at a local tavern and regularly touch base to ensure each guest is served promptly.This is considered __________ communication.
A) upward
B) outward
C) horizontal
D) downward
Horizontal Communication
The exchange of information, ideas, or feedback among individuals or teams at the same hierarchical level within an organization.
- Acquire knowledge about the complexities of communication in a professional environment and identify its types like downward, upward, horizontal, and outward.
Verified Answer
ZK
Zybrea KnightMay 11, 2024
Final Answer :
C
Explanation :
Horizontal communication is the exchange of information and messages between people who are at the same level of hierarchy, such as peers or colleagues. Sam and Woody, who are both bartenders at the same tavern, are at the same level in the organization and exchange information to ensure each guest is served promptly, making it an example of horizontal communication.
Learning Objectives
- Acquire knowledge about the complexities of communication in a professional environment and identify its types like downward, upward, horizontal, and outward.
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