Asked by Maria Mendez on May 17, 2024
Verified
Sheila offers to pay $30,000 for a new car, but the salesman wants $32,000. The salesman offers to throw in a premium sound system with a value of $1,500 and charge her $31,500. Sheila values the sound system enough to feel that this is a good deal. Sheila and the salesperson used which form of conflict management?
A) compromise
B) collaboration
C) competition
D) avoidance
Premium Sound System
A high-quality audio system designed to deliver superior sound reproduction.
Conflict Management
Conflict management involves implementing strategies to limit the negative aspects of conflict while increasing the positive aspects by enhancing learning and group outcomes, including effectiveness or performance.
Compromise
A method of resolving disagreements wherein all parties make concessions to reach a mutually acceptable solution.
- Comprehend various strategies for managing conflicts and the correct circumstances for their application.
Verified Answer
Learning Objectives
- Comprehend various strategies for managing conflicts and the correct circumstances for their application.
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