Asked by Louisa Hadad on May 07, 2024
Verified
Since buffers are easy to write,you should include one in every negative message.
Buffers
Statements or elements in communication that are used to soften the impact of negative news or feedback.
Negative Message
Communication that conveys rejection, denial, or a disappointing outcome.
- Gain insight into the strategic application of buffers to reduce the impact of adverse messages.
Verified Answer
ZK
Zybrea KnightMay 09, 2024
Final Answer :
False
Explanation :
While buffers can be useful in some situations, they may come across as insincere or condescending in negative messages. It is more important to be clear, direct, and empathetic in delivering negative news.
Learning Objectives
- Gain insight into the strategic application of buffers to reduce the impact of adverse messages.