Sugar Sweet is a social worker at the Caring Acres Retirement Home. Sugar's co-workers have noticed that she has begun to verbalize a sense of helplessness as well as hopelessness about clients. She also has been observed to speak of the clients in derogatory or flip terms. Freudenberger would describe Sugar's behavior as

A) burnout.
B) typical.
C) overload.
D) meltdown.

Freudenberger

Herbert Freudenberger, a psychologist known for his pioneering work on burnout, a state of physical, emotional, and mental exhaustion caused by long-term involvement in emotionally demanding situations.

Burnout

A state of physical, emotional, and mental exhaustion caused by prolonged stress, often resulting from excessive and sustained work or activity.

Hopelessness

A feeling or state of despair where an individual feels that there are no possibilities for improvement in their situation.