Asked by Liveth Jimenez on May 11, 2024
Verified
The appropriate way to maintain patient confidentiality is to ____.
A) repeat the information over the phone to make sure that you understood it correctly
B) leave a confidential message on the physician's desk for his attention
C) tell the physician the information in the hallway between patients
D) put the message in a file folder marked "Confidential" and place the folder on the physician's desk
E) tell the patient you cannot take confidential information over the telephone
Patient Confidentiality
The ethical and legal duty of healthcare providers to keep a patient's personal and medical information private.
Confidential Information
Sensitive information that is not to be disclosed to unauthorized individuals, including personal data, trade secrets, and proprietary business details.
File Folder
A folder used to hold and organize documents, often made of stiff paper or plastic.
- Identify and control the confidentiality and privacy of patients in telephonic interactions.
Verified Answer
Learning Objectives
- Identify and control the confidentiality and privacy of patients in telephonic interactions.
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