Asked by Amanda Rettenmaier on May 22, 2024
Verified
The emphasis on keeping customers for long periods of time is the central focus of customer ________ value and the reason firms focus on customer relationships.
Customer Retention Value
The net profit attributed to the future relationship with a customer, highlighting the importance of maintaining customers over time.
- Realize the significance of ethical standards and relationship management in maintaining and enhancing customer relations.
Verified Answer
HR
Learning Objectives
- Realize the significance of ethical standards and relationship management in maintaining and enhancing customer relations.
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