The final step in the grievance procedure is ________.

A) arbitration
B) involvement of higher-level manager and local union president
C) involvement of second-level manager
D) disarm the opposition

Grievance Procedure

Formal process of filing a complaint and resolving a dispute within an organization

Final Step

The last action or stage in a process, necessary to complete or finalize the task at hand.

Arbitration

A method of alternative dispute resolution where a neutral third party makes a binding decision to resolve a dispute between parties.