Asked by Alexandria Thompson on Jun 14, 2024
Verified
The manager is conducting an informal negotiation between two staff members who have had ongoing difficulty working together peacefully.Most recently,there was an argument about who would be scheduled first for lunch each day.At this stage of the informal negotiation,the manager is focusing on managing the emotions and setting the ground rules.Which stage does this demonstrate?
A) Setting the stage
B) Conducting the negotiation
C) Making offers and counteroffers
D) Agreeing on resolution of the conflict
Informal Negotiation
A non-structured and flexible method of resolving disputes or issues without the need for formal mediation or arbitration.
Making Offers
The act of presenting or proposing something for acceptance by another party, typically in a business or negotiation context.
Lunch Schedule
A predetermined time frame allocated within the day for taking a meal break, commonly midday.
- Explain the methodologies and approaches conducive to resolving conflicts successfully.
Verified Answer
Learning Objectives
- Explain the methodologies and approaches conducive to resolving conflicts successfully.
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