The new public service begins with the idea that democratic principles and values such as citizenship, community, and participation in decision-making are paramount.

Democratic Principles

Fundamental concepts that guide a democracy, including the rule of law, equal rights, freedom of speech, and the participation of the citizens in political decision-making.

Citizenship Values

The ethical and moral principles that guide a person's conduct as a responsible member of a community or society.

New Public Service

An approach to public administration that emphasizes serving citizens, civic engagement, and the public interest over bureaucratic self-interest.