Asked by Nguy?n Tr?ng on Jun 06, 2024
Verified
The number of different products/configurations that a customer desires from the distribution network is
A) response time.
B) product variety.
C) product availability.
D) customer experience.
Product Variety
The range of different products or services offered by a company to meet diverse customer needs or market segments.
Distribution Network
The linked network of warehouses and logistical systems that transport products from manufacturers to buyers.
- Appreciate the crucial importance of customer experience in the dynamics of the supply chain, especially regarding the availability of goods and the observability of order status.
Verified Answer
JC
Jimmy CostelloJun 08, 2024
Final Answer :
B
Explanation :
Product variety refers to the number of different products/configurations desired by a customer from the distribution network. The other options may also be important factors for customer satisfaction, but they do not directly relate to the number of different products being offered.
Learning Objectives
- Appreciate the crucial importance of customer experience in the dynamics of the supply chain, especially regarding the availability of goods and the observability of order status.
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