Asked by Kåmøgelø Mokwå on May 09, 2024
Verified
To be effective, business messages should ________.
A) use abstract words that lend themselves to interpretation
B) adopt an informal tone
C) show your readers how they will benefit from responding to your message
D) not make arguments or recommendations
Abstract Words
Words that represent ideas or concepts rather than tangible objects or actions, often subjective and open to interpretation.
Informal Tone
An informal tone in writing or speaking is casual and conversational, often used among friends or in relaxed situations.
Business Messages
Communication that conveys information, requests, feedback, or decisions within or outside a business organization.
- Identify characteristics of effective business messages.
Verified Answer
UT
Under TrainingMay 14, 2024
Final Answer :
C
Explanation :
Business messages should focus on the benefits for the readers to encourage them to respond positively. Using abstract words or an informal tone can decrease the effectiveness of the message. Making arguments or recommendations may be necessary in certain situations.
Learning Objectives
- Identify characteristics of effective business messages.