To solve a problem in his or her special area,the expert is more likely than the novice to:

A) rely on past experiences.
B) give conscious attention to all aspects of the problem.
C) rely on formal procedures.
D) verbalize exactly how he or she achieves results.

Experts have accumulated a large amount of knowledge and experience in their special area, which they can draw upon to solve problems. Novices, on the other hand, do not have as much experience or knowledge to draw upon, and therefore may need to rely more on conscious attention to all aspects of the problem or formal procedures. Experts, however, have developed intuitive solutions based on their past experiences.