Asked by Amirah Robinson on Jun 17, 2024
Verified
Total quality management programs are an example of reengineering attempts to improve the efficiency of the workplace.
Total Quality Management
A management approach focused on continuous improvement and customer satisfaction across all areas of an organization through the involvement of all employees.
Reengineering
The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.
- Understand the principles and outcomes of quality management programs and their role in workplace efficiency.
Verified Answer
ZM
Zainab MalikJun 24, 2024
Final Answer :
False
Explanation :
Total quality management (TQM) programs focus on continuous improvement in all aspects of an organization's operations, emphasizing quality in every process, while reengineering involves making radical redesigns and fundamental changes to business processes to achieve significant improvements in productivity, cycle times, and quality.
Learning Objectives
- Understand the principles and outcomes of quality management programs and their role in workplace efficiency.
Related questions
Quality of Working Life Programs Were Largely Unsuccessful Because They ...
Reengineering Is Distinguished from Continuous Improvement in That It Focuses ...
Quality of Working Life Programs Introduced in the 1970s Were ...
____ Are Closely Associated with Total Quality Management ...
When Sunny Day, Inc ...