Asked by Alyssa Clark on Jul 04, 2024
Verified
TQM is important because quality influences all of the 10 decisions made by operations managers.
TQM
Total Quality Management, a comprehensive management approach focusing on continuous quality improvement, customer satisfaction, and involvement of all employees.
Operations Managers
Professionals responsible for overseeing the production of goods and services, focusing on improving efficiency and effectiveness in the processes.
- Familiarize oneself with the tenets and merits of continuous progress in quality management practices.
- Understand the role of employees and management in quality improvement initiatives.
Verified Answer
DV
Dylan VinsonJul 05, 2024
Final Answer :
True
Explanation :
Quality is a critical factor that affects all of the 10 decisions made by operations managers. Total Quality Management (TQM) is an approach that emphasizes quality and continuous improvement at all levels of an organization. By implementing TQM, businesses can improve their products and services, reduce waste, and enhance customer satisfaction. This, in turn, can positively impact factors such as product design, supply chain management, capacity, location, and layout, among others.
Learning Objectives
- Familiarize oneself with the tenets and merits of continuous progress in quality management practices.
- Understand the role of employees and management in quality improvement initiatives.
Related questions
Which of the Following Statements Regarding Arnold Palmer Hospital Is ...
Who or What Did Deming Blame Up to 85 Percent ...
The Transformation to Deming Management Is Not Just the Manager's ...
Deming's Quality Management Philosophy Is a Direct Outgrowth of Taylor's ...
Deming Blamed the System 3/4 Management, Rules, Technology, Structures and ...