Asked by Anamarys Sanchez on Jun 14, 2024

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Transactive Memory Systems are the ways in which teams encode,store,process and retrieve critical information necessary for doing their work.Of the following,select the best situational example of a Transactive Memory System.

A) Molly keeps track of all her own work files by an elaborate cross-referencing system.
B) Tom secretly stashes away all of the new business leads,so that he can follow up with them himself.
C) Karen keeps records on customer satisfaction reviews,and Kari keeps records on product reliability,but neither are aware of this.
D) Julia has considerable experience in product engineering and Nathan has a background in product parts sourcing,and they are able to remember more about a new client because each knows the other's skill set.

Transactive Memory System

A collective memory system within a group, where each member is responsible for becoming an expert in different areas of knowledge, facilitating sharing and collaboration.

Encode

The process of converting information or data into a particular form, often for communication, storage, or processing purposes.

Critical Information

Vital data or knowledge that is essential for making informed decisions or performing tasks effectively within a team or organization.

  • Grasp the concept of a Transactive Memory System (TMS) in managing team knowledge and enhancing performance.
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Nguy?n HoàiJun 20, 2024
Final Answer :
D
Explanation :
Option D is the best example of a Transactive Memory System as Julia and Nathan possess different knowledge but coordinate and share their expertise to remember important information about a client, enabling them to work more effectively as a team. This coordinated effort illustrates how members of a team work together to share knowledge and expertise, creating a reliable retrieval system for critical information. Options A, B, and C do not involve coordinated efforts to encode, store, process, and retrieve critical information necessary for the team's work, making them less effective examples of Transactive Memory Systems.