Understanding what people feel from their frame of reference is known as

A) sympathy.
B) congruence.
C) culture.
D) sensitivity.
E) empathy.

Frame of Reference

A set of criteria or stated values in relation to which measurements or judgments can be made.

Empathy

True understanding of another’s perspective.

Sympathy

Feelings of pity and sorrow for someone else's misfortune, often involving an understanding of their emotional state and a desire to offer comfort.