Asked by Reylan Davis on Jul 28, 2024
Verified
Using _____ helps subordinate the refusal in a bad-news message.
A) trite statements
B) specific terms
C) active verbs
D) abstract nouns
Abstract Nouns
Nouns that represent intangible concepts, qualities, or ideas, such as freedom, happiness, or love.
Bad-News Message
Communication that conveys disappointing, negative, or unfavorable information to the receiver.
Trite Statements
Expressions or remarks that are overused and lack originality or freshness.
- Recognize the arrangement and strategy in the dissemination of negative news messages.
Verified Answer
TD
Tarnesha DudleyAug 02, 2024
Final Answer :
D
Explanation :
Using abstract nouns helps subordinate the refusal in a bad-news message because they tend to be less direct and personal, thus softening the impact of the refusal.
Learning Objectives
- Recognize the arrangement and strategy in the dissemination of negative news messages.
Related questions
An Expression of Gratitude Could Be Used as a Positive ...
What Is the Best Advice for Presenting the Bad-News Portion ...
A Bad-News Message, Whether Delivered in Person or in Writing ...
When You Must Deliver Bad News to One Person or ...
Human Resource Specialist Julie Woodard Must Inform Employees of a ...