Asked by Keinda Coleman on Sep 27, 2024

Vanessa has been appointed team leader of a new project team. Recently, she overheard Cassy, one of her team members, say "this is going to be a lot harder than it seemed three weeks ago." Which stage of change is Cassy experiencing?

A) Self-doubt
B) Laughing it off
C) Unrealistic optimism
D) Reality shock
E) Constructive direction

Unrealistic Optimism

An expectation that leans excessively towards favorable outcomes, often underestimating risks and overestimating benefits.

Reality Shock

The stress or disorientation that people feel when they encounter a very different environment from what they expected or are accustomed to.

  • Identify prevalent strategies and responses to enacting change in organizations.
  • Understand specific strategies employed by organizations and individuals to adapt to or facilitate change.