What approach did Accenture use to demonstrate the value of its training initiatives?

A) cost-benefit evaluation
B) return on investment
C) benefit-cost ratio
D) return on expectations

Return on Expectations

The measure of the success of a project or training based on the stakeholders' initial objectives and outcomes.

Return on Investment

A performance measure used to evaluate the efficiency or profitability of an investment, comparing the magnitude and timing of gains from investment relative to its cost.