What are the three steps of the opening phase of an interview and why is each step an important part of this phase?​

The three steps are rapport,orientation,and motivation.Rapport (a feeling of mutual comfort and receptivity)should be established during minutes 1-4 of any interview to create a good first impression.There is no magic formula for rapport.Both the interviewer and the interviewee can contribute to rapport.Orientation (overall view of the interview)establishes the purpose of the interview.You want to verify the interviewee's name;note your (the interviewer)name and why the interview is being conducted;state the purpose or desired outcome of the interview (never assume it);and note the approximate length of the interview.Motivation encourages the interviewee to give straightforward,complete answers,but the type of motivation depends on the person and the circumstances.​