Asked by Cameryn Stewart on May 12, 2024

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What is most needed when working with a prospect at the unconscious need level?

A) Perceptive observations of the customer's social class
B) Skillful questioning to determine the customer' needs
C) Self-awareness modification to gain customer trust
D) Highly detailed feature descriptions
E) Multiple attempts at a trial closing

Unconscious Need Level

The level at which people do not know why they buy a product.

Perceptive Observations

The act of keenly and accurately noting and interpreting subtle details or changes, often critical in understanding context or behaviors in various fields like psychology, sales, and research.

Skillful Questioning

The technique of asking insightful and relevant questions to gather information, clarify understanding, and lead conversations effectively.

  • Comprehend the distinct stages of awareness regarding consumer needs and the appropriate sales methods for each stage.
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GG
Geetha GanesanMay 19, 2024
Final Answer :
B
Explanation :
When working with a prospect at the unconscious need level, it is important to use skillful questioning to determine their needs. This will help uncover any underlying desires or motivations that the prospect may not be explicitly expressing. Perceptive observations of social class may be helpful in some situations but may not always be relevant. Self-awareness modification and highly detailed feature descriptions may not be as important as understanding the prospect's needs at an unconscious level. Multiple attempts at a trial closing may be helpful in some cases, but without understanding the prospect's underlying needs, it may not be effective.