Asked by Lauren Ferris on May 02, 2024
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What is the difference between marginal, evaluative, and active listening?
Marginal Listening
The act of listening with minimal effort or attention, often leading to a poor understanding of what is being communicated.
Evaluative Listening
An active listening technique where the listener analyzes the message, judges its content, and decides on its potential utility or applicability.
Active Listening
The practice of fully concentrating, understanding, responding, and remembering what is being said.
- Distinguish among various listening styles and their significance in sales interactions.
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Learning Objectives
- Distinguish among various listening styles and their significance in sales interactions.
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