Asked by Zheng Jacky on Jul 04, 2024
Verified
What three key guidelines regarding mail-order sales were established by the Mail or Telephone Order Merchandise Rule of 1993?
Mail or Telephone Order Merchandise Rule
A Federal Trade Commission rule that requires sellers who solicit buyers through mail or phone orders to ship items within the time frame promised or, if no time is promised, within 30 days.
Mail-Order Sales
A sales process where products are ordered through mail correspondence or online and shipped directly to the consumer's address.
- Comprehend the defensive strategies available to consumers to prevent unjust or misleading actions across different industries.
Verified Answer
The 1993 rule established three key guidelines.First,sellers must ship items within the time promised.If they do not specify a time,the seller is limited to 30 days from receipt of the order.Second,if the seller cannot ship the item within the promised time,the seller must notify the customer in writing and offer an opportunity to cancel.Third,if a customer decides to cancel the order,the seller must refund the customer's money within a specified period of time.
Learning Objectives
- Comprehend the defensive strategies available to consumers to prevent unjust or misleading actions across different industries.
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