Asked by Matias Morales on May 02, 2024
Verified
When a salesperson receives disagreement signals, he should immediately stop his planned presentation and quickly adjust to the unplanned situation.
Disagreement Signals
Behavioral or verbal cues indicating a difference in opinion or dissatisfaction.
Unplanned Situation
an unexpected event or circumstance that arises without forethought or anticipation, often requiring immediate attention or action.
- Understand the ways in which sales personnel can modify their communication in response to signals from buyers.
Verified Answer
AL
Abhay LouisMay 05, 2024
Final Answer :
True
Explanation :
When a salesperson receives disagreement signals, it is important to stop the planned presentation and adjust to the customer's needs and concerns. This shows that the salesperson is listening and interested in meeting the customer's needs, which can lead to a more successful sale.
Learning Objectives
- Understand the ways in which sales personnel can modify their communication in response to signals from buyers.
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