When asking for an adjustment from a company,what is being asked for?

A) The settlement of a claim
B) An opportunity to file a formal complaint
C) An opportunity to suggest how a product or service could be improved
D) A resolution to a problem before further steps are required
E) A discount on a product or service

Adjustment

The process of making small changes to something in order to achieve a desired result or to correct a misalignment.

Settlement

The resolution or agreement reached in a dispute, or the process of finalizing a transaction by the exchange of funds.

Formal Complaint

A written or formal statement expressing dissatisfaction or grievance, typically submitted to an authority or organization.