Asked by Atalia Daley on Sep 25, 2024
When closing a negative message that has been developed in a direct format,the close of the message should remind the reader why they should continue to do business with your firm in the future.
Direct Format
Refers to a straightforward and clear way of presenting information or communication, without unnecessary embellishments or digressions.
- Develop skills for closing negative messages on a positive or constructive note.
Learning Objectives
- Develop skills for closing negative messages on a positive or constructive note.