Asked by maame akosua osei-bonsu on Sep 25, 2024
Verified
When dealing with disappointing information,it is best to be blunt.
Disappointing Information
Information that fails to meet expectations or desired outcomes, leading to feelings of dissatisfaction.
- Understand the critical role of tone and clarity in standard business messages.
Verified Answer
CP
Carolina Pinzónabout 10 hours ago
Final Answer :
False
Explanation :
If your routine message is mixed and must convey mildly disappointing information, put the negative portion of your message into as favorable a context as possible. If the news will come as a shock to the audience, use an indirect format.
Learning Objectives
- Understand the critical role of tone and clarity in standard business messages.
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