Asked by Faith Granville on May 30, 2024
Verified
When delivering bad news,a negative subject line:
A) should focus on the problems.
B) is always very important.
C) can be omitted.
D) is usually ignored by readers.
Negative Subject Line
A subject line in an email or message that implies bad news or a negative tone, potentially discouraging the recipient from opening it.
Bad News
Information that is unpleasant, unwelcome, or upsetting.
- Determine suitable content and tone for the subject lines of unfavorable communications.
Verified Answer
EO
Eniola OlowookereMay 31, 2024
Final Answer :
C
Explanation :
A negative subject line can actually make the situation worse and increase anxiety for the reader. If the bad news is something that can't be avoided, it's better to soften the blow in the subject line and address the issue in the body of the email or message. If the news can be delivered in person or over the phone, it's even better to do so to ensure clear communication and the opportunity for discussion. Omitting a negative subject line can give the recipient a chance to mentally prepare themselves for the news, and make the delivery process smoother for both parties involved.
Learning Objectives
- Determine suitable content and tone for the subject lines of unfavorable communications.
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