Asked by kylah perry on Jun 01, 2024
Verified
When delivering bad news, you should always use the indirect strategy to soften the impact.
Indirect Strategy
A communication approach where the main point or bad news is presented after providing background information and rationale.
- Acquire knowledge on the proper techniques for organizing communications in business.
Verified Answer
ZK
Zybrea KnightJun 06, 2024
Final Answer :
False
Explanation :
The choice between using an indirect or direct strategy when delivering bad news depends on the situation, the audience's preferences, and cultural norms. Sometimes a direct approach is more appropriate to ensure clarity and respect for the recipient's time.
Learning Objectives
- Acquire knowledge on the proper techniques for organizing communications in business.
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