When incorporating blogs into a corporate social media stream,what role can blogs take in support of the media plan?

A) Blogs can be used to clarify information.
B) Blogs can act as the hub for the multiple threads in the social media plan.
C) Blogs can act as the "complaint department" for the social media plan.
D) Blogs can limit word-of-mouth marketing efforts by customers.
E) Blogs can allow consumers to become subject matter experts.

Corporate Social Media

Platforms and strategies used by companies to engage with their audience, promote their brand, and communicate corporate messages.

Clarify Information

The process of making information more understandable and clear by providing additional details or explanation.

Complaint Department

A specialized unit within an organization responsible for handling customer complaints and resolving issues related to products or services.