When the Wagner Act was passed in 1935 legalizing collective bargaining, business managers began adopting morale-boosting human relations techniques as a(n)

A) motivator.
B) way to avoid pay raises.
C) union-avoidance tactic.
D) experiment in scientific management.
E) legal requirement.

Wagner Act

U.S. legislation passed in 1935 that established the rights of employees to unionize, engage in collective bargaining, and take collective action, including striking.

Collective Bargaining

The process of negotiation between employers and a group of employees aimed at agreements to regulate working salaries, working conditions, benefits, and other aspects of workers' compensation and rights.

Human Relations Techniques

Approaches and methods used to improve interpersonal relationships, worker satisfaction, and productivity in the workplace.