Asked by Derek Richards on Sep 25, 2024
When using the indirect approach to convey negative news,what should be in the middle,or body of the message?
A) Neutral buffer
B) Bad news
C) Information that may help the audience
D) Reasons for the bad news, then the news
E) Positive statement aimed at maintaining a good relationship
Indirect Approach
A communication strategy where the main point or request is presented after providing background information or explanations.
Neutral Buffer
An unbiased or impartial area, system, or element that reduces the impact of conflicts or differences.
- Critique the efficacy of direct versus indirect formats in the transmission of negative news messages.
- Apprehend the architecture and components of direct and indirect communications pertaining to unwelcome news.
Learning Objectives
- Critique the efficacy of direct versus indirect formats in the transmission of negative news messages.
- Apprehend the architecture and components of direct and indirect communications pertaining to unwelcome news.
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