Asked by April Lawrenz on Jun 03, 2024
Verified
When we are engaged in ________ listening, it is easy to become distracted by emotion-laden words. When we hear them, we may become obsessed with the words and wonder what to do about them rather than continue listening.
A) marginal
B) routine
C) peripheral
D) evaluative
E) context-driven
Evaluative Listening
A listening style where the listener analyzes or judges the content of a message, often assessing its truthfulness, usefulness, or relevance.
Emotion-Laden Words
Words specifically chosen to evoke emotional responses from a listener or reader to influence thoughts or actions.
Listening
The active process of receiving and understanding messages communicated by others, often emphasized as a key skill in effective communication and sales.
- Characterize the various levels of listening and assess their importance in achieving effective communication.
Verified Answer
Learning Objectives
- Characterize the various levels of listening and assess their importance in achieving effective communication.
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