Asked by MARIA URIEL CIFRA on Jun 11, 2024
Verified
When you use the indirect strategy to deliver bad news, the recommended order of ideas is
A) buffer, reasons, bad news, and closing.
B) buffer, bad news, reasons, and closing.
C) reasons , buffer, bad news, and closing.
D) bad news, reasons, buffer, and closing .
Indirect Strategy
A communication approach where the main point is not immediately presented, allowing for a gradual introduction of the subject.
Bad News
Information that is unpleasant, disappointing, or negative and affects someone in an adverse way.
- Understand the proper structure and sequence for indirect strategy in bad-news messages.
Verified Answer
TS
Travis StevensJun 16, 2024
Final Answer :
A
Explanation :
The indirect strategy for delivering bad news typically starts with a buffer to ease the recipient into the message, followed by the reasons for the decision to help the recipient understand the context, then the bad news itself, and finally a closing that aims to leave the recipient with a positive or constructive outlook.
Learning Objectives
- Understand the proper structure and sequence for indirect strategy in bad-news messages.
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