Asked by Vritra Official on May 20, 2024

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Which is not a benefit for the companies behind cruises in terms of implementation of various customer-centered technologies?

A) Some technology incorporates machine learning that provides the cruise providers with valuable information about their customers and the customer experience.
B) Technology can replace previously needed manpower to perform certain tasks, such as taking food and drink orders.
C) Most of the technology used on cruise ships has eliminated the concern over security breeches that previously existed on cruise ships.
D) Technology enables some cruise lines to be able to offer enhanced experiences that increase cost to customers, therefore increasing profits.

Technology

Utilizing scientific insights for pragmatic objectives, notably in the realm of industry.

Cruise Ships

Large passenger ships used mostly for vacationing, equipped with a variety of amenities and entertainment facilities.

Security Breeches

Incidents that result in unauthorized access or damage to computer systems, data, or networks.

  • Grasp the significance and effects of technology on elevating customer satisfaction and streamlining operations within industries.
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Naadhilatul AwaanisMay 27, 2024
Final Answer :
C
Explanation :
Most technologies implemented on cruise ships aim to enhance customer experience and operational efficiency, but they do not eliminate concerns over security breaches. Security remains a critical issue, and while technology can help mitigate risks, it doesn't completely remove such concerns.