Which of the following can be used by a social worker as an effective tool in the helping process and to diffuse conflict?

A) ​Parroting
B) ​Jargon
C) ​Criticism
D) ​Humor

Parroting

The act of mindlessly repeating what someone else has said without understanding or thought.

Humor

The quality of being amusing or entertaining, often used as a coping mechanism, social tool, or therapeutic method to ease tensions and foster relationships.