Asked by Natalie Schoenemann on Sep 26, 2024

Which of the following can become a benefit of the social media environment for the organization?

A) Online rumors
B) False information
C) Attacks on the company's reputation
D) Customers who feel they have been treated unfairly
E) Suggestions for product improvement

Social Media Environment

A digital platform ecosystem where users create, share, and interact with content and each other, influencing opinions, trends, and communication.

Product Improvement

The process of making meaningful and incremental enhancements to a product's design, functionality, or performance to increase its value to users.

  • Understand the impact of social media on organizational reputation.
  • Analyze the benefits and challenges of engaging with stakeholders on social media.