Asked by Alyssa Summers on Sep 25, 2024
Verified
Which of the following is a good use of instant messaging in the workplace?
A) Presence awareness
B) Customer service
C) Security
D) Crisis management
E) Process monitoring
Presence Awareness
is the ability of a technology to identify and communicate the availability of users within a network or system.
Customer Service
The assistance and advice provided by a company to those people who buy or use its products or services.
Security
Measures and protocols implemented to protect people, property, or systems from theft, damage, and unauthorized access or cyber attacks.
- Identify good practices for using instant messaging effectively in the workplace.
Verified Answer
Learning Objectives
- Identify good practices for using instant messaging effectively in the workplace.
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