Asked by Jaclyn Gatton on Jun 29, 2024
Verified
Which of the following is a guideline for responding effectively to rumours and negative information in a social media environment?
A) Limit your online presence to prevent online attacks and malicious campaigns.
B) Respond appropriately after you have assessed the negative message and you have made an effective response based on the overall public relations plan.
C) Respond to each and every rumour or piece of negative information that appears in social media.
D) Wait until a negative situation occurs to engage with customers in a social media environment.
Social Media Environment
The digital platforms and communities where users share content, interact, and communicate with each other.
Online Presence
The collective existence of an individual or organization on the Internet through websites, social media profiles, and other digital platforms.
Public Relations Plan
A strategic outline prepared to manage the public perception and reputation of an individual, organization, or brand.
- Comprehend the methods of handling social media presence and addressing adverse information on the internet.
Verified Answer
Learning Objectives
- Comprehend the methods of handling social media presence and addressing adverse information on the internet.
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