Asked by abdulbaset charsi on Jun 04, 2024
Verified
Which of the following is considered a promise to your customers?
A) position
B) mission
C) brand
D) product design
Brand Promise
is the commitment made by a brand to its customers, representing what customers can consistently expect from the brand's products or services.
Mission
A statement that defines the core purpose and focus of an organization, guiding its decisions and directions.
- Identify the role of promises and personal branding in establishing customer trust and loyalty.
Verified Answer
ZK
Zybrea KnightJun 05, 2024
Final Answer :
C
Explanation :
A brand is considered a promise to customers as it represents a company's reputation, values, and commitment to delivering a certain level of quality and service to its customers. A position refers to a company's position in the market, and a mission statement outlines a company's purpose and goals. Product design, although important, does not necessarily make a direct promise to customers.
Learning Objectives
- Identify the role of promises and personal branding in establishing customer trust and loyalty.
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