Which of the following is not a way to help ensure accurate telephone messages?

A) Always have a pen and paper on hand
B) Verify the callback number
C) Tell the caller the physician will call him or her back
D) Jot down notes as the information is given
E) Verify the spelling of the caller's name

Question

Angela Archer · Accepted Answer

Final Answer : C, Explanation :  Telling the caller the physician will call him or her back does not directly contribute to the accuracy of the telephone message itself. It's more about follow-up rather than ensuring the initial message is accurately recorded. Options A, B, D, and E are all direct methods to ensure the information taken during the call is accurate.

Which of the following is not a way to help ensure accurate telephone messages?

A) Always have a pen and paper on hand
B) Verify the callback number
C) Tell the caller the physician will call him or her back
D) Jot down notes as the information is given
E) Verify the spelling of the caller's name

Definitions

Learning Objectives

Learning Objectives

Related questions

Which of the following is not a way to help ensure accurate telephone messages?A) Always have a pen and paper on handB) Verify the callback numberC) Tell the caller the physician will call him or her backD) Jot down notes as the information is givenE) Verify the spelling of the caller's name

Definitions

Learning Objectives

Learning Objectives

Related questions

Which of the following is not a way to help ensure accurate telephone messages?

A) Always have a pen and paper on hand
B) Verify the callback number
C) Tell the caller the physician will call him or her back
D) Jot down notes as the information is given
E) Verify the spelling of the caller's name