Asked by Anica Tacna on Jun 22, 2024
Verified
Which of the following is NOT good advice for promoting constructive conflict resolution?
A) Make communication honest and open.
B) Limit complaints to the present situation.
C) Assume responsibility for your own feelings and preferences.
D) Use general statements about the other person's personality.
General Statements
Broad and nonspecific claims or assertions that apply to many scenarios without detailed evidence or specification.
Constructive Conflict Resolution
A method of addressing disagreements that involves open communication, understanding, and compromise to reach a solution beneficial for all parties.
- Comprehend methods to facilitate positive outcomes in conflict resolution.
Verified Answer
JF
jadeen fennimoreJun 25, 2024
Final Answer :
D
Explanation :
Using general statements about the other person's personality can be seen as attacking the person instead of the problem, and can lead to defensiveness and escalation of conflict. It is better to focus on specific behaviors or actions that are causing the conflict.
Learning Objectives
- Comprehend methods to facilitate positive outcomes in conflict resolution.
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