Asked by Angie Castro on Aug 01, 2024
Verified
Which of the following is one of the five goals of communicating negative information?
A) Gain acceptance for the bad news
B) Let the audience assume the bad news
C) Offer alternatives to the bad news
D) Offer the opportunity to discuss the issue further
E) Avoid sharing the bad news
Negative Information
Data or facts that have an adverse impact on someone's perception or decision-making.
Gain Acceptance
The process of receiving approval, agreement, or endorsement from others, often in the context of ideas, changes, or membership.
- Know the goals of negative communication and apply them to construct effective messages.
Verified Answer
AB
Ashley BucherAug 06, 2024
Final Answer :
A
Explanation :
The five goals of communicating negative information are to gain acceptance for the bad news, maintain goodwill, maintain a positive image, offer alternatives, and provide an opportunity to discuss the issue further. Option A specifically addresses the goal of gaining acceptance for bad news by presenting it in a way that is easily digestible and minimizing negative reactions.
Learning Objectives
- Know the goals of negative communication and apply them to construct effective messages.
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