Asked by Stacie Batchelor on Jun 04, 2024
Verified
Which of the following is true regarding services scheduling?
A) The critical ratio sequencing rule is widely used for fairness to customers.
B) The emphasis is on staffing levels, not materials.
C) Reservations and appointments are often used to manipulate the supply of services.
D) Labour use can be intensive, and labour demand is usually stable.
E) The critical path is used to schedule customer orders.
Services Scheduling
The process of organizing, planning, and allocating resources for service operations to ensure timely delivery to customers.
Critical Ratio
A metric used in project management and scheduling that compares the amount of work remaining to the amount of time remaining, used to prioritize tasks or projects.
- Identify the influence of scheduling regulations on service processes and client impressions.
Verified Answer
JK
Jessica KativaJun 09, 2024
Final Answer :
B
Explanation :
Services scheduling is mainly focused on staffing levels since services primarily require human resources to deliver instead of materials.
Learning Objectives
- Identify the influence of scheduling regulations on service processes and client impressions.
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