Asked by Danica Jane Avenido on Sep 25, 2024
Which of the following should be included in the body of your routine message when making claims or requesting action?
A) An expression of your anger and frustration
B) A warning to the reader of the consequences of inaction
C) An apology for the inconvenience caused
D) A request specific action
E) Complete and specific explanation of the details
Specific Action
A particular or distinct action taken to achieve a defined goal or result.
Routine Message
Standard or frequent communications that convey regular operations or updates within an organization.
- Recognize the critical components required in the introduction, main content, and conclusion of business communications.
- Comprehend the methods for efficiently asserting claims or seeking modifications.
Learning Objectives
- Recognize the critical components required in the introduction, main content, and conclusion of business communications.
- Comprehend the methods for efficiently asserting claims or seeking modifications.
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